Primary and Business Continuity Services Combined
In a traditional business environment, all of the company's systems, phone connections and backups are located on the company premises. In the event of a fire or disruption to the building's phone or internet services the company experiences unnecessary downtime until the interruption is resolved.

By choosing services through the EdgeBCC you not only receive the value of highly reliable managed services for your daily operations, but you also receive them through a remote next-generation Business Continuity Center designed to be resilient against 200 mph winds, fire and human infiltration (both physical and virtual). Your company's critical business processes are provided through state-of-the-art equipment from IBM, Cisco and NetApp and are monitored and managed by a professional engineering staff 24x7x365. The facility receives its power from two separate power grids. In the event of a failure of both power feeds the system immediately switches to an Uninterruptible Power Supply and then to diesel generators.

Additional details on the Managed Services available through the EdgeBCC can be obtained from an Authorized Sales Agent.

EdgeBCC Consulting Services

Business Continuity Consultation
Traditionally only large enterprises have had the time and resources to prepare specialized Business Continuity and Disaster Recovery Plans. Unfortunately, small and medium sized businesses share the exact same risks as large enterprises. EdgeBCC Business Continuity Consultation analyzes the specific risks that may impact a business of your size, industry and life-cycle and propose an incremental or complete solution that fits your specific needs.

EdgeBCC Communication Services

Hosted PBX Voice-over-IP Telephony
Hosted PBX VoIP is a revolutionary way to provide services because it offer incredible flexibility, both for daily operations and in disaster recovery situations. Hosted PBX VoIP replaces your on-premises PBX device with components housed remotely in the EdgeBCC network. Phone features can be configured and initiated by the users and can quickly be adjusted to reroute service to cell phones or alternate land-lines. If your business experiences an event at your facility such as a fire, your phone traffic can quickly be rerouted to alternate phones in the EdgeBCC Disaster Recovery workspace to ensure your business continuity.

Hosted Microsoft Exchange
As a hosted e-mail and collaboration tool, Hosted Exchange is a valuable tool to use on a daily basis. It allows users to collaborate on projects through task sharing and shared meeting calendars. Hosted Exchange is an "anytime, anywhere" application with the ability to be run over a network to Outlook, or via browser using Outlook Web Access. Employees may use this while traveling, working remotely or to ensure business continuity during a business interruption.

EdgeBCC Data Services

Business Internet
Reliable Internet is vital to every company, and as more activity is transferred through the Internet the ability to scale is equally important. The EdgeBCC has multiple connections to the Internet for high-availability and can offer the speeds your business needs and scalability for the future.

Connection Type	Speed
DSL	144k to 2.3 Mbps
Fractional T1	56 kbps to 1.536 Mbps
T1	1.536 Mbps
Bundled T1 up to 8xT1	3.072 Mbps to 12.288 Mbps
MetroEthernet and GigE	Up to 75 Mbps*

Meshed IP WAN
In a traditional WAN environment the corporate headquarters in the central node and the single point of failure. A Meshed IP Network adds the redundant EdgeBCC network as the network hub, eliminating the single point of failure and establishing a more reliable network.

Managed Security
The Edge Business Continuity Center offers a broad range of services related to network stability and security. These services are monitored and managed 24x7x365 by our professional engineering and support staff. Services include:

• Remotely Managed Firewall
• Dynamic Packet Filtering with Stateful Inspection
• Event Detection and Notification
• Traffic Management
• Professional Policy Implementation
• 24x7x365 Proactive Monitoring
• Professional Administration and Support
• Managed Security VPN
• Advanced Reporting
• Intelligent URL Filtering

Remote Access Services
For the flexibility of mobile users on a daily basis as well as remote access during a disaster recovery interruption, EdgeBCC Remote Access Services allow your employees to work remotely through the corporate network.

EdgeBCC IT Services

Managed Backup
The Managed Backup service is a block-level incremental backup provided in two distinct flavors. The service initially backs up all of the data in the directory assigned and creates a point-in-time snapshot of the data. Subsequent backup transactions only involved the data blocks that have changed since the last snap, rather than the entire file. This creates a more efficient data backup and storage strategy, and allows for reliable and selective recovery. Since snaps are more efficient that full or incremental backup, several snaps can be down during the day (even during working hours) to optimize the Restore Point for the data.

Managed Backup services provide a reliable, automated and easily recoverable off-site copy of your critical business data as part of your company's business continuity plans.

• Managed Remote Backup - This is an incremental service for small and medium businesses with servers on premises. Managed Remote Backup is initiated through a full backup either over the wire, or to a portable storage device. Subsequent snaps are performed over a connection to the EdgeBCC data center.
  
  
• Managed Data Center Backup - Within the data center backups may be snapped directly to storage devices within the data center and can be copied to a secondary data center in the EdgeBCC network for additional security.

Server Hosting
On-premises servers are at risk. Many businesses of all sizes are moving their existing servers or allocating dedicated servers in a data center to take advantage of the clean/redundant power, fire suppression, managed/secure network environment and 24x7x365 monitoring and management.

• Dedicated Servers - The EdgeBCC data center can meet your dedicated hosting needs through dedicated Pentium 4 and Xeon processor servers up to IBM BladeServers with Raid 5 or Raid 10 SAN storage. Choosing a dedicated environment can greatly affect your cash flow as you are not obligated to purchase new hardware every 2-3 years. Hardware upgrades are part of your monthly service contract.
  
  
• Collocated Servers - Any existing, owned servers can be collocated within the EdgeBCC facility's data center fulfill a business continuity plan that requires critical processes to be moved off-premises. Collocated services take advantage of the data center's clean redundant power, and redundant network connectivity.
  
  
• Additional Services
  • Managed Load Balancing
  • Managed Firewall
  • Managed VLAN
  • Managed Tape Backup